Frequently asked questions

If you select the “Dinner with a View” option when booking, the system automatically requests your card details. This appears as a 0 Ft pre-authorization and does not result in any charge; it simply serves as a security measure for our restaurant in case of cancellations.

You can view our available tables in the Reservation section of our website. If you prefer, our colleagues are also happy to assist you by phone in creating the reservation.

We provide parking inside the building if you send us your car’s license plate number and reservation details via email (reservation@virturestaurant.com) at least 24 hours prior to your visit, and if parking spaces are still available. If not, we recommend the public parking garage located directly opposite the restaurant’s main entrance.

Our restaurant is open:
Monday–Thursday: 11:30–23:00
Friday–Saturday: 11:30–24:00
Lunch service: 11:30–14:00
Kitchen closed: 14:00–17:30
Dinner service: 17:30–22:00
Between 14:00 and 17:30 only the bar is open.

No, reservations are free of charge. However, we kindly ask you to notify us of any cancellation as early as possible, preferably at least 24 hours prior to arrival.

This is possible through the “Group Reservation” option on our website. A deposit is required, which is fully consumable.

Yes, these options are also available on our website. Please indicate the purpose of your visit (e.g. dinner or bar consumption).

Advance reservations are recommended. If we have availability, walk-ins are welcome.

No, visiting the observation deck is free for our guests.

The primary difference lies in the location and view of the tables.

There is no strict dress code, but we kindly ask guests to dress in a way that respects the comfort and taste of others.

Reserve through our website and note your voucher in the “Comments” section. A limited à la carte selection will be available based on the voucher type; we can send it via email or chat.

We do not have a dedicated kids’ menu or play area, but children who can choose from the à la carte menu are welcome.

Yes, during kitchen hours: 11:30–14:00 and 17:30–22:00.

Dinner reservations: 2.5 hours. Bar reservations: 1 hour. If no reservation follows, you may stay until closing.

Check availability on our website or call us for assistance.

Pets are not allowed due to building regulations. However, pets are welcome at Zazie on the ground floor.

We are not a traditional child-oriented venue, but children are welcome if they can order from the à la carte menu.

Our selection includes olives, truffle rösti, Comté and Breuer cheeses, Etyek air‑dried ham, and caviar.

This time slot is fully booked; please try an earlier or later time.

With prior notice, the celebrant receives a dessert with a candle. Cakes, flowers, and bottled beverages can be pre‑purchased.

Yes, with a valid HACCP certificate. A 2,000 Ft/person plating fee applies.

No, sparklers are prohibited by fire safety rules. Only candles may be used.

No live music at the moment, but a DJ plays on Friday and Saturday.

All panoramic tables were already reserved for that time.

Yes, all bar tables offer panoramic views.

Yes. A deposit is required and fully consumable. A curated limited menu can be sent on request.

The smaller room (max. 10 guests) has a view; the larger room does not.

Prices are listed on the website. There is no minimum consumption.

Yes, a 15% service fee is added to the final bill.

Our staff will gladly help recommend suitable dishes.

It may take a few minutes or arrive by the next morning.

The reservation likely did not go through; please try again.

No, they are valid only at Virtu.

Value‑based vouchers can be shared by any number of guests; experience‑based vouchers are valid for two guests only.

Exceeding amounts are payable on-site; unused balance cannot be refunded. We recommend taking a bottled beverage.

Only if the reservation is made through the link received in the confirmation email.

Visa, Mastercard, AMEX, and OTP SZÉP card.

Yes, with OTP SZÉP card only.

There is no limit, but unused amounts cannot be refunded.

In person: elegant gift envelope. Online: sent via email.

After 19:00: smoking on the 29th‑floor terrace. Before 19:00: smoking only outside at the entrance.

You can modify it through your confirmation email or contact us by phone or email.

No, only one discount can be applied.

A discount is available upon presenting your MOL employee card at payment.

We recommend booking 1–2 weeks ahead.

Via the link in your confirmation email up to 24 hours before. For emergencies, contact us during opening hours.

Try using another browser, laptop, or desktop device.

Lunch: 11:30–14:00
Dinner: 17:30–22:00

Day and month only, e.g., 26/03.

Can I park at the restaurant entrance?

Yes.

Yes, complimentary cloakroom service is available.

Yes, with prior arrangement.

To info@virturestaurant.com.

Email us and we will send the required permission.

Yes, arrival time is typically 10–15 minutes.

Hungarian and English; additional languages available upon request with preparation time.

Please contact us by phone or in person.

Press 8 after the greeting.

event@bpgastro.hu

During the restaurant’s opening hours.

Every 2–3 months.

The kitchen closes at 22:00; last orders recommended by 21:40.

Recommended, especially on weekends; walk‑ins accepted subject to availability.

Yes, each season has its own specialties.

Yes, the restaurant has hosted weddings before.

Yes; subscribe to our newsletter for updates.

No, only by elevator.

Yes, but online booking is recommended for secure data handling.

Yes.

Information is available on Facebook/Instagram and our website.

Yes, private dining rooms are available.